In the world of technology, which is always changing, Afiniti is a shining example of creativity. It uses cutting-edge artificial intelligence to take the customer experience to new heights. This piece talks about what it’s like to be a Senior Software Engineer at Afiniti, a global leader based in Peshawar, Khyber Pakhtunkhwa, Pakistan, that works with Fortune 500 companies and businesses in many different fields. Join us on this trip as we learn about the duties, qualifications, and chances that come with this job.
About Afinity
Afiniti’s goal is easy but important: to use the power of artificial intelligence to make human connections more valuable. Afiniti helps businesses predict and improve customer encounters by figuring out patterns of human behavior. This creates meaningful connections that go beyond expectations.
Afiniti has changed the call center business by matching customers with the best agents using patented AI technology. This new way of doing things improves the customer process, giving everyone involved better experiences and better results.
Afiniti has had a huge effect because it has added billions of dollars in value for its prestigious clients in a wide range of industries, such as financial services, telecommunications, travel, and hospitality. This global reach and impact show that Afiniti is serious about changing the way people connect around the world.
How a Senior Software Engineer at Afiniti Does His or Her Job
As a Senior Software Engineer at Afiniti, you will be a key member of the Engineering team and work on making software that links Afiniti with the customer experience systems of clients in a seamless way. This job is part of the Agent Operations Team and is responsible for building interfaces and improving agent experiences to make sure that every interaction with a customer is useful.
Most important jobs
Innovative Web Application Development: You will create and build features for web apps that will support the next generation of Afiniti algorithms and help the company reach its goal of changing how customers interact with it.Architectural knowledge:
Help improve the application’s architecture as a whole, making sure it stays strong, scalable, and in line with Afiniti’s goal.
- Code Quality Assurance: Take part in peer code reviews, giving useful feedback and playing a key role in deciding how technical solutions will be implemented.Efficiency Improvement:
- Figure out what’s getting in the way of the team’s efficiency and fix it. Push for ways to get rid of technology debt and simplify processes.
- Test-Driven Development: Be a leader in test-driven development by writing unit tests and promoting a mindset of good, reliable code.
- Collaboration and Communication: Work closely with testers and other key partners to make sure that the software works well together and that users have a great experience.
The bare minimum requirements
- Bachelor’s Degree: Have a Bachelor’s degree in Computer Software, Software, or Computer Engineering, showing a good foundation in software development.
- React.js Expertise: You should have worked with React.js for at least 4 years, showing that you are an expert in this important technology.
- Proficient in JavaScript and/or Typescript: Show that you know how to use JavaScript and/or Typescript and that you are comfortable with these computer languages.
Ideal Qualifications
- Node.js Mastery: Show that you have worked with Node.js in the real world, adding to your expert skills.
- GraphQL Familiarity: Show that you know how to use GraphQL, which will help you build better APIs.
- Database Proficiency: You should be familiar with database ideas and technologies like Postgres, which will improve your ability to handle data well.
- UI Component Libraries: Show off your experience making and managing UI component libraries, which will help with the development of user interfaces.
- Cross-Browser Expertise: Be an expert in user interface creation and make sure your code works on all browsers and devices.
- Testing Framework Proficiency: You should be good at JavaScript testing frameworks like Jest, React Testing Library, and Super Test, but not just those.
- Continuous Integration/Delivery Knowledge: Know and understand how important it is to use practices for continuous integration and continuous release.
Location/Opportunities to Work From Home
Afiniti knows how important freedom is in the workplace of today. Depending on what you do for the company and what your job is, you may be able to work from home. This means that you can enjoy the perks of working from home while still getting to meet the Afiniti team in person at important times of the year. The amount of travel you should expect will depend on your job and team.
Conclusion
As a Senior Software Engineer at Afiniti, you will be right in the middle of progress. It’s a chance to shape the future of customer interactions with AI, work with a global team, and help a company that has left an indelible mark on businesses all over the world. Afiniti wants your skills and passion if you’re ready to take on a job that combines cutting-edge technology with important human connections. Help us change the way people view the world.
