Are you a dynamic individual with excellent communication skills? Do you thrive in fast-paced environments and have a passion for sales and customer service? If so, we have an exciting opportunity for you to join our team at a prominent software company in Lahore!
Company Overview
- Company Name: Software Company
- Position: Business Development Officers/Call Centre Agents
- Department: Marketing
- Location: Lahore
- Salary: PKR 40,000-50,000
Job Description
As a Business Development Officer/Call Centre Agent, you will be an integral part of our marketing team. Here’s what your role will involve:
- Effective Communication: Demonstrate a strong command of spoken and written English to interact with customers professionally.
- Customer Interaction: Handle inbound and outbound calls with courtesy and professionalism. Follow communication scripts to ensure consistency in messaging.
- Solution-Oriented: Identify customer needs, clarify information, and provide tailored solutions to meet those needs effectively.
- Sales Acumen: Possess exceptional selling skills and a solid understanding of the sales process to maximize opportunities.
- Punctuality and Dedication: Be punctual and hardworking, with the flexibility to work night shifts as needed to support our global customer base.
Education and Experience
- Education: Bachelors
- Experience: Fresh to 1 Year
Skills Required
To excel in this role, you should possess the following skills:
- Communication: Exceptional communication skills, both verbal and written, to engage effectively with customers.
- Organizational Skills: Ability to stay organized in a fast-paced environment, managing tasks and customer interactions efficiently.
- Teamwork: Collaborative spirit to work cohesively with colleagues to achieve common goals.
- MS Excel and MS Office: Proficiency in these tools to track and manage customer interactions and data.
- Problem-Solving: Critical thinking and problem-solving abilities to address customer concerns and find innovative solutions.
- Time Management: Effective time management skills to balance customer interactions and administrative tasks.
- Leadership Qualities: Display leadership potential and a proactive approach to tasks.
- Adaptability: Ability to adapt to changing situations and customer demands.
How to Apply
If you’re ready to embark on this exciting career journey with us, please apply through our application form at Application Form. We look forward to learning more about you and your potential to contribute to our team.
Join our team, and together, let’s shape the future of our software company while advancing your career in business development and customer service. We can’t wait to welcome you on board!
