In a ceremony held on Wednesday at Aiwan-e-Sadr, Sirajuddin Aziz took the Oath of Office as the Banking Mohtasib Pakistan, administered by President Dr. Arif Alvi. This appointment comes after the Ministry of Law and Justice announced Aziz’s nomination for the prestigious role on July 4, 2023, for a four-year term. His predecessor, Muhammad Kamran Shehzad, served as the Banking Ombudsman for four years before stepping down.
Sirajuddin Aziz’s extensive background in the banking sector makes him highly qualified for his new position. With a remarkable career spanning several countries, including Pakistan, China, Hong Kong, the UK, Nigeria, and the UAE, Aziz has acquired invaluable experience in the field. He served as the President and CEO of Habib Metro Bank and previously held the position of CEO at Bank Alfalah from 2007 to 2011. Throughout his career, Aziz has been a key member of various banks’ Management Teams and Committees, allowing him to gain comprehensive insights into all aspects of banking operations. Prior to his current appointment, he served as the CEO of Habib Bank AG Zurich, adding another noteworthy accomplishment to his impressive portfolio.
Recognized for his contributions to the banking industry, Aziz has been honored as a Fellow by the Institute of Bankers Pakistan (IBP). Additionally, he served as the Editor of the Journal of IBP for over a decade, demonstrating his commitment to knowledge dissemination and professional development within the field.
The role of the Banking Mohtasib Pakistan, also known as the Banking Ombudsman, is of significant importance in the country’s financial landscape. The Banking Mohtasib serves as an independent mediator between banking institutions and their customers, aiming to resolve disputes and ensure fair practices in the banking sector. With his vast experience and expertise, Sirajuddin Aziz is expected to effectively address consumer complaints and promote transparency within the industry.
Aziz’s appointment comes at a crucial time when the banking sector in Pakistan is undergoing rapid transformation and facing emerging challenges. The industry plays a pivotal role in the country’s economic growth, and the role of the Banking Mohtasib is crucial in maintaining public trust and confidence in financial institutions. Aziz’s experience and leadership will be instrumental in navigating these dynamic circumstances and fostering a robust banking environment.
In his new role, Sirajuddin Aziz is expected to prioritize consumer protection, prompt resolution of grievances, and the overall development of the banking sector. With his extensive knowledge and understanding of banking operations, he will work towards ensuring fair practices, ethical conduct, and efficient customer service across the industry.
Speaking at the oath-taking ceremony, President Dr. Arif Alvi congratulated Sirajuddin Aziz on his appointment and expressed confidence in his abilities to fulfill the responsibilities of the position effectively. President Alvi emphasized the importance of the banking sector in driving economic growth and reiterated the government’s commitment to promoting transparency and accountability within the industry.
Transitioning into his new role, Sirajuddin Aziz expressed gratitude for the trust placed in him and vowed to serve as a catalyst for positive change in the banking sector. He acknowledged the challenges ahead and pledged to uphold the highest standards of professionalism and integrity in discharging his duties as the Banking Mohtasib Pakistan.
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The appointment of Sirajuddin Aziz as the Banking Mohtasib Pakistan marks a significant milestone in the country’s financial landscape. With his impressive credentials, extensive experience, and dedication to the industry, Aziz is poised to make valuable contributions to the banking sector. As he assumes his responsibilities, all eyes will be on Sirajuddin Aziz, expecting him to enhance consumer protection, strengthen the banking system, and contribute to the overall prosperity of Pakistan’s economy.
